Our returns policy is as follows: You may return goods supplied by us in their original condition within 30 days of the date you received them and obtain a refund. Please contact us first should you wish to return the goods.
Provided the goods are returned unopened and in re-sellable as new condition, with their original packaging as appropriate we will refund the full cost less the original delivery cost.
Please note that we are only able to accept returns within 30 days of the invoice date.
- If you open tins and original packaging then we will not be able to offer the goods for resale as new so we will not be able to offer you a refund.
- We are unable to offer refunds on items that have been especially made to a specific color for you.
When returning goods we recommend that you use a carrier who offers shipment tracking and that you insure the package for its full value. You will be responsible for any loss or damage to the goods during transit.
Please inspect and advise us within 24 hours of receipt if goods are damaged. Our carriers do not accept responsibility for damaged goods beyond this period of time.
If you need any assistance or have any queries regarding the return of your order, please feel free to contact us.